Many players have questions about Avia masters before they deposit their first euro — here are the honest answers. This guide covers everything from registration to bonus calculations, payment methods, and common issues.
Getting Ready
Before you sign up, it pays to prepare a few things. Having these ready will speed up your registration and ensure a smooth experience.
- A valid email address that you check regularly.
- A secure password (at least 12 characters with mixed case and numbers).
- A government-issued ID for identity verification (passport, driver’s license, or national ID card).
- A payment method you intend to use – see the Payment Methods section below.
- A stable internet connection – the platform works best on desktop and mobile browsers.
- Optional: a pen and paper to note down your login credentials and bonus code (if any).
How to Sign Up
- Visit the official website using a modern browser.
- Click the “Sign Up” or “Register” button, usually located at the top-right corner.
- Fill in the registration form with your personal details: name, date of birth, email, and contact information.
- Choose a username and a strong password. Confirm the password.
- Select your preferred currency from the dropdown list.
- Read and accept the terms and conditions and privacy policy. Tick the box if you want to receive promotional emails.
- Complete the registration by clicking “Create Account”. You may need to verify your email by clicking a link sent to your inbox.
- After verification, log in using your new credentials and proceed to the cashier to make your first deposit.
Calculating Your Bonus
Most new players can claim a welcome bonus. Let’s walk through a typical example: a 100% match bonus up to €100 plus 50 free spins. Here’s how to calculate what you actually get.
Suppose you deposit €50. The casino matches it at 100%, so you receive an additional €50 in bonus funds. Your total playing balance becomes €100 (€50 real + €50 bonus). Additionally, you get 50 free spins on a selected slot game.
Important: Bonus funds usually come with wagering requirements. Assume a 35x wagering requirement on the bonus amount. That means you must wager 35 × €50 = €1,750 before you can withdraw any winnings from the bonus. Real money wagers count first, but once you start using bonus money, only those bets contribute towards the requirement. Games contribute differently: slots often count 100%, while table games may count only 10-20%.
If you win €20 from the free spins, those winnings are also subject to a wagering requirement, often the same 35x, so you’d need to wager €700 before withdrawal.
To calculate your expected value (EV) after wagering, use this formula:
EV = (deposit + bonus) × (1 – house edge) – (wagering requirement × house edge)
For example, if you play a slot with a 96% RTP (house edge 4%), your EV for the bonus would be:
50 (bonus) × (1 – 0.04) – (1,750 × 0.04) = 50 × 0.96 – 70 = 48 – 70 = -€22. So the bonus has negative expected value at that RTP. To break even, you would need an RTP above 98%, which is rare. Always check the terms for game restrictions and the maximum bet allowed while wagering.
You can find RTP values for particular games in the game’s info screen. Use the formula to decide if a bonus is worth taking.
Payment Methods
The table below summarises the most common deposit and withdrawal options available. Processing times vary by method.
| Method | Deposit Minimum | Withdrawal Minimum | Withdrawal Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | €10 | €20 | 3–5 business days | None from casino, check your bank |
| Skrill | €10 | €20 | 24–48 hours | None |
| Neteller | €10 | €20 | 24–48 hours | None |
| Bank Transfer | €20 | €50 | 5–7 business days | May incur bank fee |
| Cryptocurrency (BTC) | €20 equivalent | €20 equivalent | Within 2 hours | Network fee may apply |
Safety & Licensing
The platform operates under a licence from the Government of Curacao. This means it follows basic regulatory standards for fair play and player protection. However, note that winnings from Curacao-licensed casinos may be subject to local income tax depending on your country of residence. Always consult a tax advisor to understand your obligations.
The site uses SSL encryption to protect your personal and financial data. Additionally, two-factor authentication (2FA) is available for your account – we strongly recommend enabling it for an extra layer of security. The casino also promotes responsible gambling tools such as deposit limits, time-outs, and self-exclusion.
Common Problems & Fixes
Even with a smooth platform, issues can arise. Here are five frequent scenarios and how to resolve them.
- Login not working: If you cannot log in, first check that your Caps Lock is off and the username is spelled correctly. Use the “Forgot Password” link to reset your credentials. If the issue persists, clear your browser cache or try a different browser.
- Bonus not credited after deposit: Bonuses are often automatically added, but sometimes you need to activate a promo code. Check the cashier or promotions page. Still missing? Contact live chat and provide your deposit transaction ID.
- Withdrawal stuck in pending: Documents for identity verification (KYC) may be required. Submit a clear photo of your ID and a recent utility bill. Once approved, withdrawals are usually processed within 24 hours.
- Game freezes or doesn’t load: Refresh the page or clear your browser cache. Ensure your browser is up to date. If using a mobile device, try the mobile-optimised site via your browser (the platform works as a progressive web app, so you can add it to your home screen for a native-like experience).
- Deposit not showing: Wait up to 15 minutes. For e-wallets, it’s instant. For bank transfers, it may take up to 2 business days. If delayed, contact support with proof of transaction.
Pro Tips
The loyalty programme rewards regular play. Players earn points for every real-money bet placed, typically 1 point per €10 wagered. Points accumulate and determine your tier: Bronze, Silver, Gold, and Platinum. Higher tiers unlock better cashback percentages, faster withdrawals, personal account managers, and exclusive promotions.
For example, at the Gold tier you might receive 10% cashback on net losses every week, while Platinum players get up to 15%. To reach the next tier, you need to earn a certain number of points within a month. Always check the VIP page for the exact thresholds.
– This short video shows how to activate free spins and monitor your points balance.
FAQ
What is the minimum deposit amount?
The minimum deposit at this casino is €10 for most methods, except bank transfers which start at €20.
Can I play on mobile?
Yes, the site is fully optimised for mobile browsers. You can also add it to your home screen as a progressive web app for easy access.
How long do withdrawals take?
E-wallets usually pay within 24 hours, cards take 3–5 business days, and bank transfers can take up to 7 business days. Cryptocurrency withdrawals are often processed in under 2 hours.
Is there a wagering requirement on the welcome bonus?
Yes, the bonus funds come with a wagering requirement, typically 35x the bonus amount. Free spin winnings also carry a 35x requirement.
Do I need to verify my identity before withdrawing?
Yes, the casino requires KYC verification. You must submit a copy of your ID and a proof of address. This is a standard security measure.
What games can I play with bonus money?
Most slots contribute 100% to wagering, while table games like blackjack contribute less (typically 10–20%). Check the terms for each promotion.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the account settings. The casino also offers time-out and self-exclusion options.
Once you have your account set up and understand the bonus mechanics, you can enjoy a wide range of games with confidence. Remember to play responsibly and set a budget before you start. Good luck!